NOW ACCEPTING APPLICATIONS FOR
TAX SEASON 2023
Receptionist
Client Intake Specialists
Bookkeeper
APPLY ONLINE BELOW!
Global Tax Service LLC is a national tax preparation firm. Our services include: individual and small business tax preparation services, bookkeeping for small businesses, tax relief, business consultation and notary services. We are seeking poised, professional, and customer driven to fill several positions for our fast paced tax office in Indianapolis, IN for the 2023 Tax Season.
The deadline to submit your application will be October 31, 2022. Must be available for training starting November 17,
Please find a description of the openings below:
Client Support Positions
Receptionist (1 part time/on-call)
Rate of pay $16.00 per hour
Availability Monday - Friday 8am - 8pm (tax season only)
Saturday (rotating during tax season only) 8am - 5pm
Job brief
We are looking for a Receptionist to manage our busy front desk on a daily basis and to perform a variety of administrative and clerical tasks.
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
· Greet and welcome guests as soon as they arrive at the office
· Direct visitors to the appropriate person and office
· Answer, screen and forward incoming phone calls
· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
· Provide basic and accurate information in-person and via phone/email
· Receive, sort and distribute daily mail/deliveries
· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
· Order front office supplies and keep inventory of stock
· Update calendars and schedule meetings
· Arrange travel and accommodations, and prepare vouchers
· Keep updated records of office expenses and costs
· Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Requirements
· Proven work experience as a Receptionist, Front Office Representative or similar role
· Proficiency in Microsoft Office Suite
· Hands-on experience with office equipment (e.g. fax machines and printers)
· Professional attitude and appearance
· Solid written and verbal communication skills
· Ability to be resourceful and proactive when issues arise
· Excellent organizational skills
· Multitasking and time-management skills, with the ability to prioritize tasks
· Customer service attitude
· High school degree; additional certification in Office Management is a plu
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Client Intake Specialist / Tax Preparer (6 open positions)
Rate of pay $15.00/hour per hour plus commission
Availability Monday - Friday 8am - 8pm
Saturday 8am - 5pm
This is a customer service and data entry position. The right candidates will need to be able to type a minimum of 40 WPM with accuracy. Exceptional customer service skills, data entry, active listening, punctuality, are a must.
The intake specialist job description requires an individual who is able to pay very close attention to detail and get required information from clients and customers. The intake specialist works alongside the tax preparers to reduce wait times and make the tax preparation process more efficient for the client and tax preparers. This is a customer service and data entry position. The right candidates will need to be able to type a minimum of 35 WPM with accuracy. Exceptional customer service skills, data entry, active listening, punctuality, are a must.
Job Brief
The intake specialist meets with clients seeking to have their, asks a series of questions per IRS regulations for the purpose of compiling data, and then uses this data to determine the best next course of action for that client.
Responsibilities
Required Knowledge, Skills and Abilities
PROFESSIONAL POSITIONS
Office Manager (1 position)
Rate of pay $20.00 per hour
Job Brief
Office managers coordinate and oversee administrative duties in an office, and ensure that the office operates efficiently and smoothly. Their responsibilities generally include duties like greeting visitors, managing office supplies, overseeing other administrative and client support staff, owning budgets, and supporting staff with administrative tasks like scheduling meetings.
Responsibilities
• Experience in an administrative role
• Knowledge of software packages - Microsoft Office Suite
• Good interpersonal and time management skills.
• Organizing meetings and managing databases
• Booking transport and accommodation
• Organizing company events or conferences
• Ordering stationery and furniture
• Dealing with correspondence, complaints and queries
• Preparing letters, presentations and reports
• Supervising and monitoring the work of administrative and client support staff
• Managing office budgets
• Liaising with staff, suppliers and clients
• Implementing and maintaining procedures/office administrative systems
• Delegating tasks to junior employees
• Organizing induction programs for new employees
• Ensuring that health and safety policies are up to date
• Using a range of software packages
• Attending meetings with senior management
• Assisting the organization's HR function by keeping personnel records up to date, arranging interviews and so on.
• Processing payroll and corresponding with payroll company for inquires and other issues
Requirements
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Bookkeeper Job Description
Rate: Starting at $16.00/hourly
Job brief
We are looking for a skilled Bookkeeper to maintain our client financial records, including purchases, sales, receipts and payments.
Bookkeeper job duties include working closely with our Accounting team to create and analyze financial reports and ensure legal requirements compliance, process accounts payable and receivable and manage invoices and tax payments. Our ideal candidate holds an Accounting or Finance degree (preferably followed by accounting CPE courses) and is familiar with accounting software packages or a minimum of 3 years of experience. Must pass diploma certification training program within 6 months of start date.
Ultimately, the Bookkeeper’s responsibilities are to accurately record all day-to-day financial transactions of our clients.
Responsibilities
· Record day to day financial transactions and complete the posting process
· Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger
· Bring the books to the trial balance stage
· Perform partial checks of the posting process
· Complete tax forms
· Enter data, maintain records and create reports and financial statements
· Process accounts receivable/payable and handle payroll in a timely manner
Requirements
· Proven bookkeeping experience
· Solid understanding of basic bookkeeping and accounting payable/receivable principles
· Proven ability to calculate, post and manage accounting figures and financial records
· Data entry skills along with a knack for numbers
· Hands-on experience with spreadsheets and proprietary software
· Proficiency in English and in MS Office
· Customer service orientation and negotiation skills
· High degree of accuracy and attention to detail
· BS degree in Finance, Accounting or Business Administration or Minimum 3 years of experience preferred.
The deadline to submit your application will be October 31, 2022. Must be available for training starting November 17,
Please find a description of the openings below:
Client Support Positions
Receptionist (1 part time/on-call)
Rate of pay $16.00 per hour
Availability Monday - Friday 8am - 8pm (tax season only)
Saturday (rotating during tax season only) 8am - 5pm
Job brief
We are looking for a Receptionist to manage our busy front desk on a daily basis and to perform a variety of administrative and clerical tasks.
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
· Greet and welcome guests as soon as they arrive at the office
· Direct visitors to the appropriate person and office
· Answer, screen and forward incoming phone calls
· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
· Provide basic and accurate information in-person and via phone/email
· Receive, sort and distribute daily mail/deliveries
· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
· Order front office supplies and keep inventory of stock
· Update calendars and schedule meetings
· Arrange travel and accommodations, and prepare vouchers
· Keep updated records of office expenses and costs
· Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Requirements
· Proven work experience as a Receptionist, Front Office Representative or similar role
· Proficiency in Microsoft Office Suite
· Hands-on experience with office equipment (e.g. fax machines and printers)
· Professional attitude and appearance
· Solid written and verbal communication skills
· Ability to be resourceful and proactive when issues arise
· Excellent organizational skills
· Multitasking and time-management skills, with the ability to prioritize tasks
· Customer service attitude
· High school degree; additional certification in Office Management is a plu
---------------------------------------------------------------
Client Intake Specialist / Tax Preparer (6 open positions)
Rate of pay $15.00/hour per hour plus commission
Availability Monday - Friday 8am - 8pm
Saturday 8am - 5pm
This is a customer service and data entry position. The right candidates will need to be able to type a minimum of 40 WPM with accuracy. Exceptional customer service skills, data entry, active listening, punctuality, are a must.
The intake specialist job description requires an individual who is able to pay very close attention to detail and get required information from clients and customers. The intake specialist works alongside the tax preparers to reduce wait times and make the tax preparation process more efficient for the client and tax preparers. This is a customer service and data entry position. The right candidates will need to be able to type a minimum of 35 WPM with accuracy. Exceptional customer service skills, data entry, active listening, punctuality, are a must.
Job Brief
The intake specialist meets with clients seeking to have their, asks a series of questions per IRS regulations for the purpose of compiling data, and then uses this data to determine the best next course of action for that client.
Responsibilities
- Processes paperwork for new clients efficiently and in accordance with protocols.
- Obtains pertinent information from clients via interview and inputs it electronically in compliance with required forms courteously and professionally.
- Create customer file, copy and scan client documents to be filed
- Answers and screens inquiry calls and emails from prospective clients.
- Collects data to help with the tax preparation process.
- Ensures that all forms are properly signed and filed.
- Reports suspicious or fraudulent activity to management.
- Communicates with other team members constructively in order to reduce conflict and enhance the resolution of issues and route the client/customer to the appropriate department.
- Respects client or patient dignity and confidentiality.
- Adheres to the facility dress code and appears professional at all times.
- Performs other assigned duties.
Required Knowledge, Skills and Abilities
- Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others.
- Displays the ability to communicate with others effectively, listen closely and convey points clearly.
- Shows proficiency with computer programs which may include Microsoft Word, Excel, PowerPoint, Outlook and others.
- Demonstrates excellent customer service and interpersonal skills and the ability to calm patients or clients who may be distraught.
- Shows the ability to calm frustrated clients quickly and make decisions based upon anticipated outcomes.
- Possesses the ability to adjust to constantly changing workloads.
PROFESSIONAL POSITIONS
Office Manager (1 position)
Rate of pay $20.00 per hour
Job Brief
Office managers coordinate and oversee administrative duties in an office, and ensure that the office operates efficiently and smoothly. Their responsibilities generally include duties like greeting visitors, managing office supplies, overseeing other administrative and client support staff, owning budgets, and supporting staff with administrative tasks like scheduling meetings.
Responsibilities
• Experience in an administrative role
• Knowledge of software packages - Microsoft Office Suite
• Good interpersonal and time management skills.
• Organizing meetings and managing databases
• Booking transport and accommodation
• Organizing company events or conferences
• Ordering stationery and furniture
• Dealing with correspondence, complaints and queries
• Preparing letters, presentations and reports
• Supervising and monitoring the work of administrative and client support staff
• Managing office budgets
• Liaising with staff, suppliers and clients
• Implementing and maintaining procedures/office administrative systems
• Delegating tasks to junior employees
• Organizing induction programs for new employees
• Ensuring that health and safety policies are up to date
• Using a range of software packages
• Attending meetings with senior management
• Assisting the organization's HR function by keeping personnel records up to date, arranging interviews and so on.
• Processing payroll and corresponding with payroll company for inquires and other issues
Requirements
- Associates or Bachelor's degree in business administration, business management communications, or a related field
- 2-5 years of work experience in an administrative/office management role
- Must have exceptional attention to detail
- Strong organizational and time management skills, and ability to prioritize
- Must be a self-starter and driven
- Excellent communication and interpersonal skills
- Strong problem-solving skills and analytical abilities
- Must be proficient with Microsoft Office and Google products
---------------------------------------------------------
Bookkeeper Job Description
Rate: Starting at $16.00/hourly
Job brief
We are looking for a skilled Bookkeeper to maintain our client financial records, including purchases, sales, receipts and payments.
Bookkeeper job duties include working closely with our Accounting team to create and analyze financial reports and ensure legal requirements compliance, process accounts payable and receivable and manage invoices and tax payments. Our ideal candidate holds an Accounting or Finance degree (preferably followed by accounting CPE courses) and is familiar with accounting software packages or a minimum of 3 years of experience. Must pass diploma certification training program within 6 months of start date.
Ultimately, the Bookkeeper’s responsibilities are to accurately record all day-to-day financial transactions of our clients.
Responsibilities
· Record day to day financial transactions and complete the posting process
· Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger
· Bring the books to the trial balance stage
· Perform partial checks of the posting process
· Complete tax forms
· Enter data, maintain records and create reports and financial statements
· Process accounts receivable/payable and handle payroll in a timely manner
Requirements
· Proven bookkeeping experience
· Solid understanding of basic bookkeeping and accounting payable/receivable principles
· Proven ability to calculate, post and manage accounting figures and financial records
· Data entry skills along with a knack for numbers
· Hands-on experience with spreadsheets and proprietary software
· Proficiency in English and in MS Office
· Customer service orientation and negotiation skills
· High degree of accuracy and attention to detail
· BS degree in Finance, Accounting or Business Administration or Minimum 3 years of experience preferred.